Q- How does the Online Booking System work?
Appointmentor Online Booking system opens a new channel for appointment booking via your website, where existing and new patients can book 24/7. Of course you get to choose which treatments and which dentists your patients can book along with which time slots should be made available for them.

Q- Will I lose the control of my Appointment books?
No, the practice is in full control of their appointment books. Appointmentor Online Booking System has advance features which determine every parameter of appointment booking just like the receptionist on the desk.

Q- Will patients be able to book appointments with any dentist or only with their own dentist?
Practice controls the ability for patients to  book appointments with any dentist or with a particular dentist.

Q- We have a number of Patient Schemes in our practice, but we want to use online booking system for only few?
Appointmentor Online Booking System gives practice the option to choose any patient scheme for online booking; it can be either NHS, private or any insurance scheme.

Q- Can we have a control on which treatments a patient can book online?
Yes, practice can upload certain treatments for patients to be able to book online, treatment time length can also be modified in accordance to each clinician.

Q- We have a problem of patients missing or cancelling their appointments, any solutions?
Appointmentor Online Booking System provides the option to charge for missed or cancelled appointments. Patients are displayed a message that if they miss or cancel the appointment in less than the defined time, they will be liable for the amount set by the practice. Practice can also charge upfront for treatments, while patients pay using their Credit or Debit cards.

Q- Can we limit the number of appointments a patient can have?
Yes a practice can decide as to how many appointments a patient can have at any time.

Q- Can I do the settings of Online System from my home or my smart mobile device?
Yes Appointmentor Online Booking System comes with an online interface. You can manage its setting from any where in the world with the internet connectivity and it even works from the smart phone devices.

Q- Does the Online Booking System allow the new sign ups?
Appointmentor Online Booking System has the ability to take new patient sign up details from the practice website straight into the back end management system. This speeds up the sign up process and reduces the chances of error. Patients can also update their contact details at a later date which is automatically updated in the practice management system.

Q- How will my patients know about the new Online Booking System?
Appointmentor Online Booking System automatically generates and send emails to all the patients about the new feature to book appointments online with the steps to follow. Practice can also display notices in the reception and waiting rooms, and dentists / receptionists simply inform the patients upon their next visit.

Q- Is there a chance of double booking?
No, Appointmentor Online Booking System does not allow any double booking.

Q- How secure is the whole process?
Appointmentor Online Booking System uses the industry standard leading edge security; with a very strong (128 bit SSL) encryption layer.

Q- Will the Online Booking System works from my own website?
Yes, Appointmentor Online Booking System can work from your own website and from our central portal http://www.appointmentor.com for which you get a complimentary listing.

Q- Would I be able to monitor the system and get reports of the appointments booked?
Appointmentor Online Booking System will automatically generate the reports for the booked, cancelled and re-arranged appointments and you can get comprehensive reporting on demand.

Q- Is there any pre-requisites for the Online Booking System?
You would only require Internet connectivity in your practice. Appointmentor Online Booking System runs from your existing hardware and works smoothly behind the scenes, allowing your patients to manage their appointments even when the practice is closed or over the weekends.

Q- Can I charge for my appointments?
Yes you can charge for appointments in 2 ways.
Upfront Paymets:
While patients are booking their appointments, they can pay using their Credit or Debit card. Money gets transfered into your account and appointment gets inserted in your back end system. You will receive a confirmation notifcation with the booking.
Missed or Cancelled charge:
You can put a charge for an appointment if a patient misses or cancels their appointment. In the event of missing/cancelling you will receive a notification email from the system to charge patients card.
Our payment options help practices to sell their treatments online along with preventing them against FTAs.